She Is Aquarius — Terms of Service
Last updated: 29 April 2026
1. Introduction
Welcome to She Is Aquarius. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before placing an order. If you do not agree to these terms, please do not use our website.
These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.
2. About Us
She Is Aquarius is a UK-based e-commerce store. For any queries, please contact us via the contact details provided on our website.
3. Orders and Contract Formation
When you place an order on our website, you are making an offer to purchase our products. A binding contract is formed when we send you an order confirmation by email. We reserve the right to refuse or cancel any order at our discretion, including cases where:
A product is out of stock or discontinued
There is an error in the product description or pricing
We are unable to obtain payment authorisation
We suspect fraudulent activity
We will notify you promptly if we cancel your order and arrange a full refund where payment has been taken.
4. Pricing and Payment
All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time without prior notice. The price you pay is the price displayed at the time your order is placed.
We accept payment via the methods listed at checkout. Your payment information is processed securely. We do not store your full card details.
5. Delivery
We aim to dispatch orders within the timeframe stated on our website. Delivery estimates are not guaranteed and may vary due to factors outside our control. We are not liable for delays caused by third-party couriers, customs, or other external events.
Risk of loss and title for items pass to you upon delivery. If your order is lost in transit, please contact us and we will work with you to resolve the issue.
6. Returns, Refunds and Your Right to Cancel
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods, without giving any reason.
To exercise your right to cancel, you must inform us clearly within this 14-day period. You then have a further 14 days to return the items to us. We will issue a full refund, including standard delivery charges, within 14 days of receiving the returned goods.
Returns are accepted provided that:
Items are returned in their original condition, unused and with all original packaging
You include your order number and contact details with the return
Items are not personalised, custom-made, or otherwise exempt from the right to return
Return postage costs are your responsibility unless the item is faulty or we sent you the wrong item. We recommend using a tracked service as we cannot be held responsible for items lost in return transit.
If you receive a faulty or incorrect item, please contact us within 30 days of delivery and we will arrange a replacement or full refund at no cost to you.
7. Product Descriptions and Availability
We make every effort to ensure product descriptions, images, and pricing are accurate. However, we cannot guarantee that your device's display will accurately reflect the true colour of products. Slight variations in colour, texture, or appearance are not considered defects.
All products are subject to availability. We do not guarantee that any item will remain in stock.
8. Intellectual Property
All content on the She Is Aquarius website, including text, images, logos, graphics, and designs, is the property of She Is Aquarius or its content suppliers and is protected by UK copyright law. You may not reproduce, distribute, or use any content without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, She Is Aquarius shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products. Our total liability to you shall not exceed the amount paid for the order in question.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under applicable UK law.
10. Privacy and Data Protection
We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please refer to our Privacy Policy for full details of how we collect, use, and store your data.
11. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.
12. Contact Us
If you have any questions about these Terms of Service, please contact us through the contact page on our website or via email as listed on our site.